Couriers We use a trackable, signed for service with FedEx, APC, Royal Mail or Parcelforce.
Dispatch Stock items: home accessories, coat hooks, cards and print we aim to dispatch within 7 days.
Custom made items: furniture and lighting have longer lead times, we aim to dispatch between 4-8 weeks.
Delivery From the day of dispatch, weekday deliveries:
UK 1-3 days Europe 7 -14 days
USA 1-3 days Rest of World 10-20 days
For furniture items please contact us for a delivery quote at email@example.com
Tax and customs duty on deliveries
Customers in the United States We deliver stock items to the USA using a FedEx trackable, signed for service. 1-3 days.
All duties and taxes will be paid by us.
Customers in European Union & Rest of World The prices in our shop include UK VAT at 20%.
For orders being delivered outside the UK, this 20% VAT will be deducted from our standard prices and will be applied by our website once it detects the destination country.
The prices net of UK VAT will be seen on the checkout page after the delivery address has been completed.
Orders being shipped outside the UK may be subject to duties, import taxes (customs duties) and additional handling charges upon delivery in the destination country. These are the responsibility of the customer to pay and will be billed directly by the courier or customs office of the destination country.
Items from our collection made in the UK or EU and delivered to member states within the European Union will not incur any import taxes /customs duties.
You can find more information about our DELIVERY RATES and TERMS here.
Please ask if you need any items urgently and we will try to help firstname.lastname@example.org